> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firstrespondershub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Users and roles

> Invite staff, understand the two roles, add instructor profiles, and approve people who ask to join.

Go to [**Program Dashboard → Account → Users**](https://www.firstrespondershub.com/program-dashboard/settings/organization-users).

Only program owners can open this page.

## The two roles

| Role              | What they can do                                                                                                       | What they cannot do                                              |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| **Program owner** | Everything. Settings, money, students, courses, plans, and other users.                                                | —                                                                |
| **Instructor**    | See their assigned classes, take attendance, record results, post to their classes, and view a student's access codes. | See money, edit class settings, import codes, or change courses. |

<Note>
  Instructors never see revenue, invoices, or tuition. That is by design, and there is no setting to change it.
</Note>

## Inviting someone

1. Click **Invite user**.
2. Enter their email.
3. Pick the role.
4. Send.

They get an email with a link. Until they accept, they show under **Pending invitations**.

## People who ask to join

Someone can find your organization and ask to join it. Those requests appear under **Pending approvals**.

Approve them and they get the role you choose. Deny them and they move to a denied list, so the same person cannot keep asking.

<Tip>
  If someone signs up with an email at your organization's own domain, their request can be approved automatically. That saves you a step for a big department.
</Tip>

## Instructor profiles

An **instructor profile** is a teacher record. It does not need a login.

Use one when you have a guest instructor, an adjunct, or someone whose hours you track but who never signs into FirstRespondersHub.

You can assign an instructor profile to a class and to a teaching segment, and their hours appear in the [instructor hours report](/teaching-topics-and-instructor-hours/instructor-hours-report).

If that person later needs to take attendance themselves, invite them as an instructor user.

## Removing someone

Remove a user and they lose access right away. Their history stays — the classes they taught, the attendance they took, and the hours they logged are all still recorded.

## See also

* [Organization profile](/organization-settings/organization-profile) — Your public details.
* [Instructor hours report](/teaching-topics-and-instructor-hours/instructor-hours-report) — What instructors taught, and for how long.
* [Class settings](/cohort-management/settings-overview) — Assigning instructors to a class.