> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firstrespondershub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Overview of payment collection, Stripe Connect, invoices, balances, coupons, and refunds

This section covers everything you need to collect payments from students and manage money on the platform: connecting Stripe, configuring how students pay per cohort, creating and managing invoices and balances, using promo codes (coupons), and processing refunds.

## What's in this section

| Guide                                                              | What it covers                                                                                                         |
| ------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------- |
| [Stripe Connect](/payment-settings/stripe-connect)                 | Setting up and verifying your Stripe account, what to expect during onboarding, and enabling payment acceptance        |
| [Payment configurations](/payment-settings/payment-configurations) | Per–program-offering options: full payment, deposits, payment plans, balance due dates, and free/no-payment enrollment |
| [Payment plans](/payment-settings/payment-plans)                   | Down payment plus automatic monthly installments — auto-charge, retries, pausing, cancelling, and defaults             |
| [Sponsored payments](/payment-settings/sponsored-payments)         | Let an employer, department, or agency pay for one or more students via a single payment link                          |
| [Invoices and balances](/payment-settings/invoices-and-balances)   | Creating invoices, payment links, balance due, reminder emails, and manual balance adjustments                         |
| [Coupons (promo codes)](/payment-settings/coupons)                 | Creating and managing promo codes for program offerings and courses                                                    |
| [Refunds](/payment-settings/refunds)                               | When and how to issue refunds, partial vs full, and how they affect balances                                           |

## Requirements

* **Subscription:** Payment processing is available on **all plans**. The free **Starter** plan can accept payments at a 5% transaction fee; **Growth** and **Scale** offer more program offerings and lower transaction fees.
* **Role:** Only **program owners** can create or manage the Stripe Connect account and toggle “Accept Online Payments.” Instructors can view payment account status and manage enrollments, invoices, and refunds.
* **Stripe Connect:** You must complete Stripe Connect onboarding (identity, business, banking, and any tax information) before you can turn on “Accept Online Payments.”

## Where to find Payment Settings

Go to [**Program Dashboard → Settings → Payments**](https://firstrespondershub.com/program-dashboard/settings/payments) to:

* Toggle **Accept Online Payments** for your organization
* Set up or complete **Stripe Connect** onboarding
* Configure **Invoice reminder** schedules (when reminder emails are sent relative to due dates)

Per-offering payment options (full payment, deposit, monthly payment plans, balance due reference, and no-payment enrollment) are configured when you create or edit a [**Program Offering**](https://firstrespondershub.com/program-dashboard/program-offerings). To have an outside payer cover students, use [**Sponsorships**](https://firstrespondershub.com/program-dashboard/sponsorships).
