> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firstrespondershub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing your plan

> Change plans, update your card, read your invoices, and cancel — including how refunds work on annual plans.

Go to [**Program Dashboard → Account → My Plan**](https://www.firstrespondershub.com/program-dashboard/settings/your-plan).

Only program owners can open this page.

## What's on the page

| Section             | What it shows                                             |
| ------------------- | --------------------------------------------------------- |
| **Current plan**    | Which plan you are on, monthly or annual, and the status. |
| **Days remaining**  | Only during a trial.                                      |
| **Recent invoices** | Your subscription invoices, newest first.                 |
| **Payment method**  | The card your subscription is billed to.                  |

<Note>
  These are **your** invoices from FirstRespondersHub. Invoices you send to students live under [Invoices and balances](/payment-settings/invoices-and-balances).
</Note>

## Monthly or annual

Every plan can be billed monthly or annually. Annual costs less per month.

## Upgrading

Pick the new plan and confirm. The new features are available right away.

Upgrade when you hit a limit — you need an eleventh program offering, you want to take payments online, or you ran out of campaign emails. See [Plan tiers and limits](/plans-and-billing/plan-tiers-and-limits).

## Cancelling

What happens depends on how you are billed.

### Monthly plans

Your plan is cancelled **at the end of the period you already paid for**. You keep access until then. There is no refund, because there is nothing left over — you paid for the month you are using.

### Annual plans

Your plan is cancelled **right away** and you get a refund for the part you did not use.

The refund is worked out like this: you are charged the normal **monthly** rate for every month you started, and the rest comes back.

You give up the annual discount when you cancel early. That is the trade for paying less up front.

<Note>
  A started month counts as a whole month, exactly the way a monthly plan would have billed you. If you cancel on the 3rd day of month five, you are charged for five months.
</Note>

### During a trial

Cancelling during a trial ends the plan when the trial ends. You are never charged.

## What happens to your data

Cancelling does not delete anything. Your students, classes, payments, and records stay. What changes is which features you can use.

## See also

* [Plan tiers and limits](/plans-and-billing/plan-tiers-and-limits) — What each plan includes.
* [Invoices and balances](/payment-settings/invoices-and-balances) — Invoices you send to students.
* [Stripe Connect](/payment-settings/stripe-connect) — Where student payments land.