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Go to Program Dashboard → Account → Users. Only program owners can open this page.

The two roles

Instructors never see revenue, invoices, or tuition. That is by design, and there is no setting to change it.

Inviting someone

  1. Click Invite user.
  2. Enter their email.
  3. Pick the role.
  4. Send.
They get an email with a link. Until they accept, they show under Pending invitations.

People who ask to join

Someone can find your organization and ask to join it. Those requests appear under Pending approvals. Approve them and they get the role you choose. Deny them and they move to a denied list, so the same person cannot keep asking.
If someone signs up with an email at your organization’s own domain, their request can be approved automatically. That saves you a step for a big department.

Instructor profiles

An instructor profile is a teacher record. It does not need a login. Use one when you have a guest instructor, an adjunct, or someone whose hours you track but who never signs into FirstRespondersHub. You can assign an instructor profile to a class and to a teaching segment, and their hours appear in the instructor hours report. If that person later needs to take attendance themselves, invite them as an instructor user.

Removing someone

Remove a user and they lose access right away. Their history stays — the classes they taught, the attendance they took, and the hours they logged are all still recorded.

See also