This section covers everything you need to collect payments from students and manage money on the platform: connecting Stripe, configuring how students pay per cohort, creating and managing invoices and balances, using promo codes (coupons), and processing refunds.Documentation Index
Fetch the complete documentation index at: https://docs.firstrespondershub.com/llms.txt
Use this file to discover all available pages before exploring further.
What’s in this section
| Guide | What it covers |
|---|---|
| Stripe Connect | Setting up and verifying your Stripe account, what to expect during onboarding, and enabling payment acceptance |
| Payment configurations | Per–program-offering options: full payment, deposits, balance due dates, and free offerings |
| Invoices and balances | Creating invoices, payment links, balance due, reminder emails, and manual balance adjustments |
| Coupons (promo codes) | Creating and managing promo codes for program offerings and courses |
| Refunds | When and how to issue refunds, partial vs full, and how they affect balances |
Requirements
- Subscription: Payment processing is available on all plans. The free Starter plan can accept payments at a 5% transaction fee; Growth and Scale offer more program offerings and lower transaction fees.
- Role: Only program owners can create or manage the Stripe Connect account and toggle “Accept Online Payments.” Instructors can view payment account status and manage enrollments, invoices, and refunds.
- Stripe Connect: You must complete Stripe Connect onboarding (identity, business, banking, and any tax information) before you can turn on “Accept Online Payments.”
Where to find Payment Settings
Go to Program Dashboard → Settings → Payments to:- Toggle Accept Online Payments for your organization
- Set up or complete Stripe Connect onboarding
- Configure Invoice reminder schedules (when reminder emails are sent relative to due dates)