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This section is about collecting money from students. You connect Stripe once. After that you decide how students pay for each program, send invoices, hand out promo codes, and issue refunds.
This is different from Plans and billing, which is what you pay FirstRespondersHub.

What’s in this section

Before you can take payments

You need three things:
  1. A plan that allows it. Growth and Scale can take payments online. Starter cannot. See Plan tiers and limits.
  2. A finished Stripe Connect account. Stripe asks for your identity, your business, your bank details, and tax information.
  3. Accept online payments turned on. The switch stays off until Stripe says you are ready.

What it costs

FirstRespondersHub takes a fee on each student payment. The rest goes straight to your Stripe account.

Who can do what

  • Program owners set up Stripe, turn payments on, and manage everything on this page.
  • Instructors cannot see money at all.

Where to find it

Go to Program Dashboard → Billing → Payment Settings. From there you can:
  • Turn Accept online payments on or off
  • Set up or finish Stripe Connect
  • Choose when invoice reminder emails go out
Two things live elsewhere: If a student already received vendor access codes and you are about to refund them, read Refunds and unused codes first.