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A payment plan lets a student pay tuition over time: a down payment at enrollment, then a fixed number of equal monthly installments that are automatically charged to the card they enrolled with. You can optionally add a financing fee so the plan total is higher than base tuition.
Payment plans require a Growth or Scale subscription. On the Starter plan the option is disabled with an upgrade prompt.

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Enabling payment plans

Payment plans are turned on per program offering, in the Payment Configuration section. Check Allow payment plan (monthly installments) and set:
  • Payment Plan Total ($) — total the student pays across the plan. Leave blank to match tuition; set higher to add a financing fee.
  • Down Payment ($) — paid upfront at enrollment (must be less than the plan total).
  • Number of Monthly Installments — how many monthly payments follow the down payment (1–24).
The offering form shows a live preview, e.g. “300down+6paymentsof300 down + 6 payments of 150/mo = $1,200 total.”

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What the student experiences

  1. At checkout the student picks “Payment Plan” and sees the schedule (down payment, number of payments, monthly amount, and any financing fee).
  2. They pay only the down payment to enroll. The card they use is saved on file.
  3. Each month, the platform automatically charges the next installment to that card.
  4. The student is emailed when a charge succeeds and when one fails, and can update the card on file from their student dashboard.
The final installment absorbs any rounding, so the sum of all charges exactly equals the plan total.

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Updating the card on file

The student opens their student dashboard, finds the payment plan card on the enrollment, and clicks Update card. Future installments are charged to the new card.

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Invited students can use a plan too

If a class invite was sent as Must pay before enrolling and you allowed the payment plan, the student picks it right on the invite page. Their down payment claims the seat, the card they pay with is saved, and the monthly installments are set up as soon as they finish joining. A plan with a $0 down payment cannot be offered on an invite — nothing would be collected before they enroll. See Students and invites.
On a payment plan there is no single balance invoice. The installments are the invoices, so the student’s billing page lists several with their own due dates, and the Pay button on the top card pays the soonest one.

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How installments are charged

  • Charges run on a daily schedule and collect any installment that is due.
  • Each installment is charged off-session to the saved card and routed to your connected Stripe account (a destination charge), with the platform application fee applied — the same way other online payments work.
  • Retries: A failed charge is retried automatically (by default up to 3 attempts, spaced a few days apart). The student receives a payment-failed email on each failure.
  • Grace period & default: If an installment is still unpaid after the retry attempts and a grace period, the plan is marked defaulted and the student is notified. Reach out to the student to update their card or arrange payment.

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Managing a plan

Open the enrollment in the Program Dashboard to see the payment plan card: current status, an “X of Y installments paid” progress bar, and the list of installments with due dates. You can take these actions (available to team members who can record payments):
Cancelling a plan voids all remaining open invoices and cannot be undone. If a student still owes a balance after cancellation, invoice them separately.
Students see a read-only version of the plan (status and progress) on their dashboard and can update the payment method on file at any time.

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Plan status reference