Filters
Narrow everything on the page by program and by class.The numbers
NPS runs from −100 to +100. Anything above 0 means more fans than critics. Above 50 is strong.
Category ratings
Students rate more than one thing — instruction, materials, facilities, and so on. Internal category ratings are the ones only your team sees, so you get honest answers about things students would not say in public.Reviews
Recent reviews lists what students wrote. Click one to read the whole thing, including the private feedback that does not go on your public page.Session surveys
After a class date, students can rate that session. Recent survey results shows those, so you can spot a single bad night rather than waiting for the end-of-course review.Using it
- A category that keeps scoring low is a fixable problem. Low facility scores mean the room, not the teaching.
- One low session in an otherwise strong class usually means a topic, not an instructor.
- A low response rate makes every other number on the page shaky. Ask students in class, not just by email.
See also
- Feedback (one class) — The same data for a single class.
- Dashboard — Your rating at a glance.