Transactions - FirstRespondersHub Docs

Transactions is the ledger. Every payment, refund, and correction lands here. Open it from the sidebar under Billing → Transactions. Program owners only.

Filters

Narrow the list by:

Class
Type — payment, refund, correction, purchase
Status — pending, processing, failed, canceled
Source — invoice, direct, or a course purchase

What one row tells you

Click a row to open the detail. It is grouped into four parts.

Part	What’s in it
Basic information	Date, description, amount, status, and notes.
Payer information	Who paid, their email, and whether it was the student or a sponsor.
Class information	Which program and class the money was for, and the enrollment it belongs to.
Additional details	Invoice number, payment method, promo code used, the platform fee, the net amount, and the refund ID if there was one.

Original amount is what the student was charged. Platform fee is what FirstRespondersHub took. Net amount is what reached your bank. See Payment settings for the fee on your plan.

Pending sponsorships

Sponsorships that have not been paid yet show separately, so a promise from a fire department does not get counted as money you have. See Sponsored payments.

Transactions versus the revenue report

Use	For
Transactions	One payment. “Did Dana’s card go through?”
Revenue report	A period. “What did we make in March?”

See also

Invoices and balances — What a student owes.
Refunds — Giving money back.
Revenue report — Totals for a date range.