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Documentation Index

Fetch the complete documentation index at: https://docs.firstrespondershub.com/llms.txt

Use this file to discover all available pages before exploring further.

The All Contacts tab of Program Dashboard → Contacts is the full searchable directory of everyone in your organization.

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Search and filter

Filters stack — each one narrows the result. The subscriber counts shown in the status filter reflect the current filtered view.
FilterOptions
SearchSearches name and email with a 300 ms debounce.
StatusAll / Active / Unsubscribed / Bounced — counts update live.
SourceLead, Waitlist, Enrolled, Imported, Manual.
ProgramAny program offering in your organization. Matches contacts with interest in that program.
TagAny organization-wide tag.
Date rangeFilter by date the contact was added.

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Bulk actions

Select contacts with the row checkboxes. After selecting, a bulk action bar surfaces:
  • Select all matching — Selects every contact matching your current filter set (not just the current page). Useful for list sizes larger than one page.
  • Apply tag — Apply a single tag to all selected. You can create a new tag inline.
  • Send email — Opens the email composer scoped to just the selected contacts.
  • Delete — Permanently removes the selected contacts. Deleting more than 10 at once requires you to type delete to confirm.
Deleting a contact removes them from your organization but does not delete related records (enrollments, waitlist entries, lead submissions) — those remain for historical and financial accuracy. The contact can be re-created if they return through any new touchpoint.

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The contact detail panel

Clicking a row opens the detail panel on the right. See The contact record for what’s inside: editable fields, tags, program interests, activity history, and the Promote to lead action.

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Header stats

The page header shows Emails this month: X / Y when your plan has an email limit. If you’re over 80% of the quota, a warning banner appears; at 100%, sends are blocked until the monthly reset or a plan upgrade. See Plan tiers and limits.

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Quick actions from the header

  • Import Contacts — Opens the CSV/TSV import dialog. See Importing contacts.
  • Add Contact — Manually create one contact (email required; first/last name and phone optional).