Plans and billing - FirstRespondersHub Docs

Your plan is your subscription to FirstRespondersHub. It decides which features your organization can use and what you pay per transaction. This is separate from what your students pay you. Student tuition and refunds live under Payment settings.

Where to find it

Go to Program Dashboard → Account → My Plan. Only program owners can see this page.

The three plans

Plan	Best for
Starter	Getting listed and collecting leads. No online enrollments or payments.
Growth	Taking enrollments and payments online.
Scale	Higher volume, lower transaction fees, and the Avery AI sales agent.

See Plan tiers and limits for what each one includes.

Trials

New organizations start on a 14-day Starter trial. A card is required to start it, but you are not charged during the trial. The My Plan page shows Days remaining while a trial is running.

In this section

Guide	What it covers
Plan tiers and limits	What each plan unlocks, and what happens when you hit a limit.
Managing your plan	Change plans, update your card, read invoices, and cancel.

See also

Payment settings — Taking money from students.
Stripe Connect — Connecting the account your student payments land in.