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Sometimes a class is not going to run. Settings → Cancel, archive or delete gives you three choices, listed from least to most drastic.

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Which one do I want?

Most of the time you want Cancel or Archive. Delete only works for a class with zero sign-ups, and it erases the record for good.

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Cancel the class

Cancelling calls the class off without erasing anything.

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What you see before you click

The cancel card shows three numbers so you know exactly what you are affecting:
  • Students enrolled — and how much money they have paid.
  • Codes not sent — access codes that are queued to be emailed, and when they would have gone out.
  • Already sent — codes students already have. These are not affected.

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What cancelling does

  • Closes enrollment and the waitlist.
  • Hides the class from your organization page and from search.
  • Stops queued access codes from going out. Those codes go back into your stock for other classes.
  • Leaves every student on the roster, with their payments and paperwork, so you can transfer or refund them.
  • Locks the schedule until you reopen the class.

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What cancelling does not do

  • It does not email your students. Tell them yourself.
  • It does not refund anyone. Refunds are separate. See Refunds.
  • It does not take back codes students already received.
You can add a reason. It is optional and it is saved to the class history, not sent to anyone.
While a class is cancelled, its status and schedule are frozen. That is on purpose: moving dates while codes are on hold could email students a code for a class that has not started. Reopen the class first.

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Reopening

Open the same section and click to reopen. The class comes back as Getting ready, and its queued access codes go back in the send queue. Set the status to Open under Signing up when you are ready for students.

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Example

Your September EMT class has three students and you need eight to run it.
  1. Open the class → Settings → Cancel, archive or delete.
  2. Read the numbers. Three students, $1,200 paid, four codes queued for next Tuesday.
  3. Type a reason: Low enrollment — students offered a transfer to the October class.
  4. Click Cancel this class.
  5. Email the three students yourself and offer them the October class.
  6. Transfer or refund them from the Students tab.

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Archive the class

Archiving files the class away. It disappears from your class list and from your website, and nobody new can sign up. Students, payments, attendance, and paperwork all stay exactly where they are. This is the right choice for a class that is finished, or one you set up and never ran. To undo it, click Bring this class back. It returns as Getting ready, so nobody can sign up right away.
You cannot archive a class that is cancelled — it is already hidden and already closed. If you want it filed away for good, reopen it first, then archive it.

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Delete the class

Deleting erases the class for good. There is no undo. You can only delete a class nobody has signed up for. If even one person is enrolled, the delete button is replaced by two options:
  • Archive it instead. This keeps everyone’s records. It is what most people want.
  • Move every student to another class from the Students tab, then come back and delete.
See Students and invites for how to transfer a student.

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See also